Please note, during our closing down process we will continue to ship orders as normal, however all sales are final and we will not be accepting return or refund requests unless there is a product fault.

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Cancel or Change Your Order

You may request to cancel an order or an item from your order up to 12hrs from placing the order.

After 12hrs your order may have reached the dispatch processing stage, cancellations may not be possible.

$14 Flat Rate Shipping

Dispatched within 24hrs! We deliver right to your door, from our local warehouse in Melbourne, Australia. You'll be provided with a tracking number once your Subpod is dispatched.

60 Day Satisfaction Guarantee

We know you'll love Subpod – that's why it comes with a 60 day satisfaction period. Use your Subpod in your backyard and return it if you're not happy to us within 60 days for a full refund.

Simple Returns Process

In the unlikely event that you'll need to return your Subpod within 60 days, the process is incredibly easy. Our customer service team will provide you with a return shipping label and guide you through the process.