E-commerce Coordinator

Join Subpod - the eco-startup making composting cool!

We are fast-growing global eCommerce business based in the Byron Bay Hinterland.  

We have a simple vision: make composting and gardening a part of everyday life through popular culture.

We sell composting systems and gardening accessories through e-commerce, retail & school programs but more than that we are helping people start their journey towards a more sustainable lifestyle.  

With Subpod enthusiasts all over the world, we are building a truly global community of waste warriors, as well as the tools and resources to help them turn waste into a resource.

About the role:

We are seeking an experienced E-commerce Coordinator to join our Sales & Marketing Team. This role is responsible for all our digital touchpoints across Shopify & Amazon. This role is for someone who is comfortable both on the tools and managing the off-site tech team for more complex coding tasks. This is a great opportunity for someone to own these channels and make a difference.

 

What you will be doing:

  • Efficient management and optimisation of our Shopify Plus AU, US and UK websites & Amazon marketplace across product and sale launches, website content and visual merchandising to increase conversion rate and AOV through testing and data-led insights.
  • Maintain product ranges online and work with the production team to ensure products are launched in full and on time.
  • Deliver key insights from our online platforms to the wider business to assist the various departments in regards to buying behaviour, consumer feedback as well as market trends.
  • Support the development of SEO and SEM campaigns by optimising copy and data
  • Support cross-channel promotions and campaigns with correct set-up and website content
  • Formulate UI/UX design improvements and lead implementation with tech team
  • Set up and utilise A/B testing to continually optimize the online experience

You will have:

  • Excellent Project management skills that allow you to manage and deliver multiple projects to multiple deadlines
  • Analytical understanding of tracking, optimisation and reporting on digital campaigns and website activity
  • Strong understanding of consumer behaviour
  • Analytical insight and strategy skills that translate into actionable recommendations
  • Flexible and resilient 'can do' attitude that allows you to thrive in a startup environment

What you’ll get in return:

  • Supportive and collaborative working environment with a small team of like-minded individuals. Based in the beautiful Byron Bay hinterlands, 20 minutes from Byron Bay. Live the good life!
  • The chance to have a significant impact on one of the fastest-growing global sustainable lifestyle companies in an exciting growth phase
  • 100% discount on our full range, so you can live the Subpod lifestyle.
  • Hybrid office/work from home is considered for the right person.
  • Pick your lunch right out of the garden at GrowHub
  • Employee share scheme for superstars who can grow with us.

$14 Flat Rate Shipping

Dispatched within 24hrs! We deliver right to your door, from our local warehouse in Melbourne, Australia. You'll be provided with a tracking number once your Subpod is dispatched.

60 Day Satisfaction Guarantee

We know you'll love Subpod – that's why it comes with a 60 day satisfaction period. Use your Subpod in your backyard and return it if you're not happy to us within 60 days for a full refund.

Simple Returns Process

In the unlikely event that you'll need to return your Subpod within 60 days, the process is incredibly easy. Our customer service team will provide you with a return shipping label and guide you through the process.