Please note, during our closing down process we will continue to ship orders as normal, however all sales are final and we will not be accepting return or refund requests unless there is a product fault.
Shipment processing time:
All orders are despatched within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping rates & delivery estimates or get in touch:
Shipment to P.O. boxes or APO/FPO addresses
Subpod ships to addresses within mainland U.S., UK, EU and Australia. At this time we do not ship to P.O Boxes.
Shipment confirmation & order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48 hours.
Damages
Subpod is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Customs, Duties and Taxes
Subpod is not responsible for any customs and taxes applied to international order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
