How can we help you today?

Exchange

All products can be exchanged within 60 days, submit your details below and we'll be in contact with you.

Returns / Refunds

All products can be returned within 60 days, returns will be refunded in the original payment method or with a store credit.

Replacement Parts

In the unlikely event of a broken part, we carry parts in all of our local warehouses. Submit your enquiry below.

Do you have a question?

Our global support team is here for you. We've received a 98% happiness rating from our customers. Please, fill out the form so we can help you!

B2B Enquiry

Want to become a retailer or distributor? Enquire to partner with Subpod or request bulk order pricing for your business.

Subpod for Schools

Subpod is the simple and teachable compost system. Our schools programme has grown to over 500 schools around the world.

$14 Flat Rate Shipping

Dispatched within 24hrs! We deliver right to your door, from our local warehouse in Melbourne, Australia. You'll be provided with a tracking number once your Subpod is dispatched.

60 Day Satisfaction Guarantee

We know you'll love Subpod – that's why it comes with a 60 day satisfaction period. Use your Subpod in your backyard and return it if you're not happy to us within 60 days for a full refund.

Simple Returns Process

In the unlikely event that you'll need to return your Subpod within 60 days, the process is incredibly easy. Our customer service team will provide you with a return shipping label and guide you through the process.