Please note, during our closing down process we will continue to ship orders as normal, however all sales are final and we will not be accepting return or refund requests unless there is a product fault.
On our mission to get more schools on board with composting their food waste, Subpod has encountered some common questions. We answer them here.
Oct 19, 2022
$14 Flat Rate Shipping
Dispatched within 24hrs! We deliver right to your door, from our local warehouse in Melbourne, Australia. You'll be provided with a tracking number once your Subpod is dispatched.
60 Day Satisfaction Guarantee
We know you'll love Subpod – that's why it comes with a 60 day satisfaction period. Use your Subpod in your backyard and return it if you're not happy to us within 60 days for a full refund.
Simple Returns Process
In the unlikely event that you'll need to return your Subpod within 60 days, the process is incredibly easy. Our customer service team will provide you with a return shipping label and guide you through the process.